RETURNS, REFUNDS AND TITLE
MLL will refund the money charged for services within 30 days of service.  Afte the 30 day period is over a pro-rated refund based on teh service provided will be available for up to 180 days of service.
 
PRIVACY
Please review our Privacy Notice, which also governs your use of Management Learning Laboratory (“MLL”) services, to understand our practices.
 
ELECTRONIC COMMUNICATIONS
When you use any MLL or MLL sub-contractor service, or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this site or through the other MLL Sites. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.
 
COPYRIGHT
All content included in or made available through any MLL or MLL sub-contractor service, such as text, graphics, logos, button icons, images, audio clips, digital downloads, and data compilations is the property of MLL or its content suppliers and protected by United States and international copyright laws. The compilation of all content included in or made available through any MLL or MLL sub-contractor service is the exclusive property of MLL and protected by U.S. and international copyright laws.
 
LICENSE AND ACCESS
Subject to your compliance with these Conditions of Use and your payment of any applicable fees, MLL grant you a limited, non-exclusive, non-transferable, non-sublicensable license to access and make personal and non-commercial use of the MLL or MLL sub-contractor services. This license does not include any collection and use of any product listings, descriptions, or prices; any derivative use of any MLL or MLL sub-contractor service or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools. All rights not expressly granted to you in these Conditions of Use or any Service Terms are reserved and retained by MLL. No MLL or MLL sub-contractor service, nor any part of any MLL or MLL sub-contractor service, may be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of MLL. You may use the MLL or MLL sub-contractor services only as permitted by law. The licenses granted by MLL terminate if you do not comply with these Conditions of Use or any Service Terms.
 
YOUR ACCOUNT
If you use any MLL or MLL sub-contractor service, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. If you are under 18, you may use the MLL or MLL sub-contractor services only with involvement of a parent or guardian. You must be at least 21 years of age to purchase alcohol, or use any site functionality related to alcohol. MLL reserves the right to refuse service, terminate accounts, remove or edit content, or cancel orders in its sole discretion.
 
REVIEWS, COMMENTS, COMMUNICATIONS, AND OTHER CONTENT
You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of a card or other content.
 
COPYRIGHT COMPLAINTS
MLL respects the intellectual property of others. If you believe that your work has been copied in a way that constitutes copyright infringement, please follow our Notice and Procedure for Making Claims of Copyright Infringement.
 
PRODUCT DESCRIPTIONS
MLL does not warrant that service descriptions or other content of service offered by the sub-contractor service provider is accurate, complete, reliable, current, or error-free.  
 
DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY
MLL MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THE SUB-CONTRACTOR SERVICES, OR THE INFORMATION, CONTENT, MATERIALS, PRODUCTS (INCLUDING SOFTWARE) OR OTHER SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THE SUB-CONTRACTOR SERVICES, UNLESS OTHERWISE SPECIFIED IN WRITING. YOU EXPRESSLY AGREE THAT YOUR USE OF THE MLL SUB-CONTRACTOR SERVICE IS AT YOUR SOLE RISK.  TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, MLL DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. MLL DOES NOT WARRANT THE SUB-CONTRACTOR SERVICE, INFORMATION, CONTENT, MATERIALS, PRODUCTS (INCLUDING SOFTWARE) OR OTHER SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THE MLL SUB-CONTRACTOR SERVICE, MLL’S SERVERS OR ELECTRONIC
COMMUNICATIONS SENT FROM MLL ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. MLL WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF ANY MLL SUB-CONTRACTOR SERVICE, OR FROM ANY INFORMATION, CONTENT, MATERIALS, PRODUCTS (INCLUDING SOFTWARE) OR OTHER SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH ANY MLL SUB-CONTRACTOR SERVICE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES, UNLESS OTHERWISE SPECIFIED IN WRITING.
CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS.
 
DISPUTES
Any dispute or claim relating in any way to your use of MLL or MLL sub-contracor service will be resolved by binding arbitration, rather than in court, except that you may assert claims in small claims court if your claims qualify. The Federal Arbitration Act and federal arbitration law apply to this agreement.  There is no judge or jury in arbitration, and court review of an arbitration award is limited.  However, an arbitrator can award on an individual basis the same damages and relief as a court (including injunctive and declaratory relief or statutory damages), and must follow the terms of these Conditions of Use as a court would.
To begin an arbitration proceeding, you must send a letter requesting arbitration and describing your claim to: Management Learning Laboratories, 163 Linbrook Drive, Winston-Salem, NC 27106. The arbitration will be conducted by the American Arbitration Association (AAA) under its rules, including the AAA's Supplementary Procedures for Consumer-Related Disputes. The AAA's rules are available at www.adr.org or by calling 1-800-778-7879. Payment of all filing, administration and arbitrator fees will be governed by the AAA's rules. We each agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated or representative action. If for any reason a claim proceeds in court rather than in arbitration we each waive any right to a jury trial. We also both agree that you or we may bring suit in court to enjoin infringement or other misuse of intellectual property rights.
 
APPLICABLE LAW
By using any MLL or MLL sub-contractor service, you agree that the Federal Arbitration Act, applicable federal law, and the laws of the state of North Carolina, without regard to principles of conflict of laws, will govern these Conditions of Use and any dispute of any sort that might arise between you and MLL.
 
SITE POLICIES, MODIFICATION, AND SEVERABILITY
Please review our other policies, such as our pricing policy, posted on this site. These policies also govern your use of MLL or MLL sub-contractor services. We reserve the right to make changes to our site, policies, Service Terms, and these Conditions of Use at any time. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.
Notice and Procedure for Making Claims of Copyright Infringement
If you believe that your work has been copied in a way that constitutes copyright infringement, please submit your complaint using our online form. We respond quickly to the concerns of rights owners about any alleged infringement.
If you prefer to submit a report in writing, please provide us with this information:
A physical signature of the person authorized to act on behalf of the owner of the copyright interest;
A description of the copyrighted work that you claim has been infringed upon;
A description of where the material that you claim is infringing is located on the site;
Your address, telephone number, and e-mail address;
A statement by you that you have a good-faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law;
A statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright owner or authorized to act on the copyright owner's behalf.
 
Additional MLL Software Terms
1.  Use of the MLL Software. You may use MLL Software solely for purposes of enabling you to use and the MLL or MLL sub-contractor service as provided by MLL, and as permitted by the Conditions of Use, these Software Terms and any Service Terms. You may not incorporate any portion of the MLL Software into your own programs or compile any portion of it in combination with your own programs, transfer it for use with another service, or sell, rent, lease, lend, loan, distribute or sub-license the MLL Software or otherwise assign any rights to the MLL Software in whole or in part. You may not use the MLL Software for any illegal purpose. We may cease providing any MLL Software and we may terminate your right to use any MLL Software at any time. Your rights to use the MLL Software will automatically terminate without notice from us if you fail to comply with any of these Software Terms, the Conditions of Use or any other Service Terms.
2.  Use of Third Party Services. When you use the MLL Software, you may also be using the services of one or more third parties, such as a wireless carrier or a mobile platform provider. Your use of these third party services may be subject to the separate policies, terms of use, and fees of these third parties.
3.  No Reverse Engineering. You may not, and you will not encourage, assist or authorize any other person to copy, modify, reverse engineer, decompile or disassemble, or otherwise tamper with, the MLL Software, whether in whole or in part, or create any derivative works from or of the MLL Software.
4.  Updates. In order to keep the MLL Software up-to-date, we may offer automatic or manual updates at any time and without notice to you.